Friday, 5 June 2009

NHS Institute Alert

NHS Institute Alert, a new service provided by the NHS Institute for Innovation and Improvement, is the new location for this content.

NHS Institute Alert

NHS Institute Alert is the new location for this content.

Monday, 1 June 2009

Understanding resistance

Decoding resistance to change
JD Ford, LW Ford
Harvard Business Review, 2009, 87(4), pp99-103
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Changes required

Health care required big changes to complement new IT
J Adler-Milstein
Harvard Business Review, 2009, 87(4), pp20-22
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.